Shipping Policies
1. Processing Time
- Order Processing: Orders are typically processed within 1-3 business days after receipt of payment. Please note that business days do not include weekends or public holidays.
- Order Confirmation: You will receive an email confirmation once your order has been placed.
2. Shipping Costs
Shipping costs depend on your location, the weight of the items, and the shipping method chosen. Shipping fees will be calculated and displayed at checkout before you complete your purchase.
3. Shipping Delays
While we make every effort to ensure your order arrives on time, there are certain factors outside our control that may cause delays, such as:
- Weather conditions
- Carrier delays
- High demand during holiday seasons
If there are significant delays with your order, please contact our customer support team, and we will assist you in tracking your package.
4. Missing or Damaged Items
If you believe your package is missing or has been damaged during shipping, please contact us immediately at panam@gmail.com. We will work with you and the carrier to resolve the issue as quickly as possible.